Team SOFAST

Privacy Policy.

Last updated: October 4, 2026

Team SOFAST LLC ("we," "us") operates tmsofast.com, our online store, and the mobile apps SOFAST Groundwork and SOF Tactical Medicine. This policy explains what we collect, why, and the choices you have. We keep it short and honest.

What we collect

• Email address — only if you sign up for our newsletter or lead magnet. Handled by Klaviyo.
• Order & shipping info — name, address, and contact details when you buy from our store. Handled by Shopify; payments by the payment processor (we never see full card numbers).
• Purchase history — App Store and Google Play purchases are processed by Apple or Google. We receive purchase status, not payment details.
• Our apps do not require account creation and do not collect your contacts, your GPS location, or microphone audio. What SOFAST Groundwork does collect is listed below.

SOFAST Groundwork app

• Community profile — If you set up a community profile, your display name, optional Instagram handle, your approximate location (the city and state you type; we never use GPS), workout scores and any workout notes you add are posted publicly to the Groundwork leaderboard and whiteboard each time you save a workout. Anyone using the app can see them.
• AI Coach — When you use the AI Coach, the message you type, the last 10 messages of that conversation, the name of your current workout and, on Pro, your latest score are sent to our server and then to Anthropic (the maker of Claude) to write the reply. Your name, Instagram handle, city, install ID and body profile are not sent. Please don't put sensitive personal or health details in Coach messages. They are processed by Anthropic under its commercial terms.
• Install ID — The app creates a random ID for each install. We use it to keep one leaderboard entry per workout, to check access codes, and to count app use. It is not an advertising ID. Your leaderboard entries include this ID, and it can be read by anyone using the app, along with the public leaderboard.
• App use records — Our own servers (Supabase) record when you finish a workout (the workout, level, category and your time or rounds), view the leaderboard, open the upgrade screen, or tap an in-app link. We do not use any outside analytics or crash-reporting tools.
• Access codes — If you enter an access code, we store the code and your install ID to unlock premium features, and check them each time you open the app.
• iPhone purchases — On iPhone, purchases are handled by RevenueCat using an anonymous ID it creates for your install. It receives your App Store purchase information so it can unlock Pro and give us purchase reports (for example, subscription counts). We don't send RevenueCat your name, email, our install ID or any other details about you. RevenueCat's privacy policy explains what it collects.
• Wear OS watch — If you use the Groundwork watch app, your watch measures heart rate, calories, workout time, workout name and difficulty, and sends them to the Groundwork app on your paired phone over the encrypted Wear OS connection. They are stored on your phone and are not sent to our servers.
• Apple Health — On iPhone and Apple Watch, Groundwork reads your workouts, heart rate and active calories from Apple Health, and saves workouts and active calories to it. The app also asks permission for height and weight but doesn't use them. This health data stays on your iPhone and Watch: it's never sent to our servers, to the AI Coach, or to RevenueCat. Workouts and calories saved to Apple Health stay there until you delete them in the Health app.
• Body profile — Your age, sex, height and weight stay on your own devices and are used to estimate calories. They are not sent to us or to the AI Coach. On iPhone, if you've entered your body profile, the app also sends it to the Groundwork app on your own paired Apple Watch, over Apple's WatchConnectivity, so the Watch can estimate calories. It's stored on the Watch and never goes to our servers. Your own device backup (Google backup or iCloud) may include them.
• Where it is stored — Groundwork data that leaves your device is stored with Supabase, our hosting and database provider. The data we hold is linked to your install ID and, if you create one, your community profile. It is encrypted in transit: over a secure (HTTPS) connection, and between your watch and phone over the encrypted Wear OS connection. AI Coach messages are also sent to Anthropic, as described above.

How we use it

• To fulfill orders, deliver app features and purchases, and provide support.
• To send you content you asked for (newsletter). You can unsubscribe anytime via the link in any email.
• To see which in-app book and gear links get tapped so we can improve our own promotions. We don't use ad networks.
• We do not sell your personal information.
• We don't track you across other companies' apps or websites.

Third parties we rely on

Apple, Google, Shopify, Klaviyo, Amazon (affiliate links), RevenueCat (purchases in the SOFAST Groundwork iPhone app), Supabase (hosting and database for SOFAST Groundwork), and Anthropic (the AI model behind the Groundwork AI Coach). Each processes data under its own terms and privacy policy. Data is encrypted in transit.

Your choices & data deletion

You can unsubscribe from email at any time, and you can ask us to delete the personal data we hold. For SOFAST Groundwork, follow the steps at Delete your data. Uninstalling Groundwork from a device removes the data the app stores on that device (not data saved to Apple Health), but it does not delete the leaderboard, whiteboard, app use or access-code data held on our servers. We keep that data until you ask us to delete it, and we delete it within 30 days of your request.

Children

Our products are not directed to children under 13. SOFAST Groundwork is designed for adults, and asks you to confirm you are 18 or older before you set up a community profile.

Contact

Team SOFAST LLC · [email protected] · (719) 452-1655

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